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Jessdaisy Author

Level 1

4 points

Old Apple tv

I just sent my mom my old apple

TV - she’s having issues setting it up - her tv is compatible and internet is fine - why won’t it let her sign in?

Posted on Apr 1, 2020 2:00 PM

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QuickPost

Level 10

103,335 points

Posted on Apr 1, 2020 2:16 PM

Hello,

This sounds like it is related to Two-Factor Authentication. You will need to generate a secure code from another device and type it after your password. Example: password123456

Two-Factor Authentication

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Old Apple tv

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