Not able to update (or edit) my credit card.

Question

Level 1

8 points

Not able to update (or edit) my credit card.

OK, I've gone through every link and support message I can find but still have the same problem. I'm trying to update my credit card info as it has a new expiration date and security code on the back, but when I click on "edit" to change it there is now way to change anything. It just takes me to the card. I have active subscriptions on the card so I cant remove the card and start over. What am I missing. I have done it in the past. My phone software is up to date at 13.4 and have an iPhone 7. Any help would be appreciated.

Eric

iPhone 7

Posted on Apr 1, 2020 4:04 PM

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Answer 1

Apr 1, 2020 4:05 PM in response to maguyvr

Add the updated card as a new card, make it the default card, then deleted the old card.

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Answer 2

Apr 1, 2020 4:06 PM in response to maguyvr

Are you doing the way explained in this link --> Change, add, or remove Apple ID payment methods - Apple Support

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Answer 3

Apr 1, 2020 5:51 PM in response to Lawrence Finch

And I just checked on my iPhone and iPad and there doesn't appear to be a way to change the expiration date or CVV, without deleting, then reentering the card. It's become an automated process now.

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Answer 4

Apr 1, 2020 4:29 PM in response to maguyvr

What I remember is that usually, when a credit card code changes, I get an automatic notification from my phone to update it and then I update it. Have you activated the new card with your card provider? Other than that, I'd do what Lawrence suggested and delete the card, then enter it new.

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Answer 5

Apr 1, 2020 5:41 PM in response to maguyvr

Wait till the end of the month. My money is on you'll get a notification directly on your device to update the information tied to the account at that time.

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Answer 6

maguyvr Author

Level 1

8 points

Apr 1, 2020 5:26 PM in response to lobsterghost1

I activated the new card yesterday but it doesn't actually expire until the end of the month so maybe I will get a message to update it. I tried to delete the card but it wont let me because I have active monthly subscriptions. I then tried to put the same card in again and it says the card is already entered. I guess I could change it to a new card and then it may let me either edit or delete the current card.

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