#images not working

I have been having the same problem for a week or so now and I have had this phone for months now. I have restarted the phone multiple times and tried it both on home

wifi and cellular data and it will not let me search gifs in my messages frequently. This is a new issue it seems.

Hi Cofieldc,

It sounds like you're having trouble searching for content in the #images iMessage app, and I want to help.

Are you using Wi-Fi or Cellular Data?

Try forcing Messages to close and restarting your iPhone:

How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support

Restart your iPhone - Apple Support

If you're on cellular data, try going to Settings > Cellular, and making sure data is enabled for #images.

Thanks for using the Apple Support Communities.

iPhone 11 Pro Max having same issue . I have done everything to try and resolve it . Please help if a solution presents . My phone just updated as well so all bases covered . Gifs still want search images . Thank you ☹️

Updated to 13.4.1 yesterday (4/10/2020) and #images worked fine after restarting iPhone 6s. Tried to use it today while texting and now it does not work. Tried turning on/off airplane mode, wifi, and bluetooth, restarted phone also, but none of it helped! #images is enabled and in favorites in Apple app store. Only thing I have not tried is resetting network. Please find a fix soon, as it is a great and fun app when it works!

Above issue still persists... have tried all recommended solutions... I have latest version of iOS on iPhone 6 ... #images worked yesterday no problem... now it doesn’t...I can see images I’ve used in the past but unable to search anything? Please help!

I was having the same problem and tried many different things to troubleshoot it, nothing worked. I even contacted Apple support over the phone and was transferred to a senior advisor, but they weren’t familiar with the problem. However, it appears the recent update fixes this glitch! (I just updated today.)