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wede2 Author

Level 1

4 points

Disable account

I am unable to update my credit card because my account is disabled

iPhone 8, iOS 12

Posted on Apr 1, 2020 7:22 PM

Top-ranking reply

Eric Root

Level 10

684,537 points

Posted on Apr 1, 2020 7:45 PM

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Store - Contact Us - Official Apple Support.

iTunes Support – world wide

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Disable account

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