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Level 1

4 points

Account disable

My account is disable I'm trying to update payment info and it wo t let me so what do I do

3940CA,

Posted on Jun 17, 2023 1:11 AM

Top-ranking reply

Level 10

472,023 points

Posted on Jun 17, 2023 8:35 AM

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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