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esmatnawahda Author

Level 1

4 points

My account is disabled and can't update payment method

I'm trying to add a new payment method but looks like my account is disabled, please help. How can I talk to the support it looks a nightmare.

iMac 27″, macOS 10.15

Posted on Mar 22, 2024 6:38 AM

Top-ranking reply

Smilin-Brian

Level 10

97,892 points

Posted on Mar 23, 2024 8:54 PM

When "your account has been disabled in the App Store and iTunes," there is an issue with the payment method.

In this case, I recommend contacting Apple Support for help from an Apple advisor.

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My account is disabled and can't update payment method

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