My account says disabled

I tried adding a new payment method since I no longer have my other & it said my account is disabled ?

iPhone 11 Pro Max, iOS 15

Posted on Jul 23, 2023 9:30 PM

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Niel

Community+ 2026

Level 10

743,153 points

Posted on Jul 23, 2023 9:34 PM

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support when they're open; if the link doesn't have an option for your country, use this form.

You won't be able to add the new method without getting this resolved.

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My account says disabled

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