Ken_Riley89 Author

Level 1

4 points

Disabled account

I added a payment method and acct is still disabled

Posted on Nov 20, 2023 8:22 AM

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Level 9

66,715 points

Posted on Nov 20, 2023 8:26 AM

There may be an issue that just adding the payment method doesn't resolve.

Speak to Apple Support. No one here has access to your account details.

Worldwide Apple Support -

Contact Apple for support and service - Apple Support

M1 Mac mini, macOS 14.1.1;  Watch, series 7 GPS/cellular, watchOS 10.1.1; iPad Pro 2nd Gen, iPadOS 17.1.1; iPhone 12 Pro, iOS 17.1.1; TV 4th Gen, tvOS 17; HomePods, audioOS 17.1.1 and Airport Express w/ Airplay 2

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Top-ranking reply

Level 9

66,715 points

Nov 20, 2023 8:26 AM in response to Ken_Riley89

There may be an issue that just adding the payment method doesn't resolve.

Speak to Apple Support. No one here has access to your account details.

Worldwide Apple Support -

Contact Apple for support and service - Apple Support

M1 Mac mini, macOS 14.1.1;  Watch, series 7 GPS/cellular, watchOS 10.1.1; iPad Pro 2nd Gen, iPadOS 17.1.1; iPhone 12 Pro, iOS 17.1.1; TV 4th Gen, tvOS 17; HomePods, audioOS 17.1.1 and Airport Express w/ Airplay 2

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