i cant get into my phone its frozen
my phone keeps getting frozen and not letting me put in my password and when i restart it with the power button that doesn't work either
iPhone 6s, iOS 13
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
my phone keeps getting frozen and not letting me put in my password and when i restart it with the power button that doesn't work either
iPhone 6s, iOS 13
Does the iPhone demonstrate the same behavior even when it is connected to power and charging? If YES then there may be issues with your battery given the age of your iPhone 6s.
Have you tried following the instructions in this article by Apple ➔ If Your iPhone is Non-Responsive or Frozen ? This may help however the hardware on your iPhone 6s will need to be in full working order including your home button.
Axel F.
Does the iPhone demonstrate the same behavior even when it is connected to power and charging? If YES then there may be issues with your battery given the age of your iPhone 6s.
Have you tried following the instructions in this article by Apple ➔ If Your iPhone is Non-Responsive or Frozen ? This may help however the hardware on your iPhone 6s will need to be in full working order including your home button.
Axel F.
i cant get into my phone its frozen