Request for refund

I am requesting for refund due too virus in my calendar, every day i was distube soo that i get in and wanted too find out what is this but this app charged me , I don’t want to buy this app, but by mistake it was purchased soo please apple can u help me




[Image Edited by Moderator to Remove Personal Information]

iPhone 8 Plus, iOS 13

Posted on Apr 1, 2020 9:57 PM

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Question marked as Top-ranking reply

Posted on Apr 1, 2020 11:13 PM

In order to get a refund, you need to open your purchase history so you can submit a refund request to Apple. 

 

Please follow the steps below: 

1. Click this link: https://reportaproblem.apple.com 

2. Sign in to your Apple ID that you use to purchase the subscription. 

3. On the Report a Problem website, under the Purchases tab, click Report a Problem to the subscription of the app you want refunded. 

4. Choose a reason for the problem, describe your issue, then tap or click Submit. 

 

Based on the information that you provide, Apple might provide a refund directly, refer you to the developer, require additional information, or might deny the refund request based on refund eligibility.

1 reply
Question marked as Top-ranking reply

Apr 1, 2020 11:13 PM in response to keyur1771

In order to get a refund, you need to open your purchase history so you can submit a refund request to Apple. 

 

Please follow the steps below: 

1. Click this link: https://reportaproblem.apple.com 

2. Sign in to your Apple ID that you use to purchase the subscription. 

3. On the Report a Problem website, under the Purchases tab, click Report a Problem to the subscription of the app you want refunded. 

4. Choose a reason for the problem, describe your issue, then tap or click Submit. 

 

Based on the information that you provide, Apple might provide a refund directly, refer you to the developer, require additional information, or might deny the refund request based on refund eligibility.

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Request for refund

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