The rubber around MacBook Pro screen melting

Hi Apple


serial number - C0***FD56

ple help me out to fix this issues, my apple mac book pro heated up near keyboard & speaker , that's way the rubber of screen is melted. pls see attach photo..the is mac manufacture & design defect.. my laptop is $2199 which is purchased in 2014 ,..it not supposed happened...pls find the solution and help me.

I'm having the same issue, the rubber gasket at the display edge near the opener melted or cracked off. pls email me , what can i do ???



thanks

Mrugesh




[Personal Information Edited by Moderator]



MacBook Pro 15", macOS 10.13

Posted on Apr 1, 2020 10:55 PM

Reply
1 reply

Apr 2, 2020 8:24 AM in response to mr_patel

mr_patel wrote:

Hi Apple

serial number - C0***FD56
ple help me out to fix this issues, my apple mac book pro heated up near keyboard & speaker , that's way the rubber of screen is melted. pls see attach photo..the is mac manufacture & design defect.. my laptop is $2199 which is purchased in 2014 ,..it not supposed happened...pls find the solution and help me.
I'm having the same issue, the rubber gasket at the display edge near the opener melted or cracked off. pls email me , what can i do ???


thanks
Mrugesh

https://discussions.apple.com/content/attachment/1bbd46ee-2893-4f39-934b-2d74fb46d3da



[Personal Information Edited by Moderator]




In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment


Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8



(note: there may be some delay due to the temporary closure of Apple Stores)


Call (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

The rubber around MacBook Pro screen melting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.