Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Share sheet option blank

Hi,


I’m currently using iPhone 8 Plus and I just recently updated my iPhone on the latest iOS 13.4. I noticed that when I’m trying to share a picture or a website link the share sheet option just appears blank. When I closed the share sheet option, it will cause lagging and I had to force close the app. I’ve tried restart my phone but the issue is still there. Please help.

iPhone 8 Plus

Posted on Apr 2, 2020 4:46 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2020 8:41 PM

Found out how it happens. 

The problem is WhatsApp. 

So, do this:

  1. Delete WhatsApp.
  2. Restart iPhone.
  3. Reinstall app.

This fixes it until you want to save a picture from a Wp message.

By allowing access to Photos, problem returns and share sheet appears blank again and the phone becomes laggy.

Until they get rid of the bug, there’s a workaround: 

  1. Deny access to Photos
  2. To save a pic/video, choose SHARE and save it to cloud storage.
  3. Then, from cloud storage save it to Photos. 

Some weird bug!

9 replies
Question marked as Top-ranking reply

Apr 6, 2020 8:41 PM in response to Sallyxk

Found out how it happens. 

The problem is WhatsApp. 

So, do this:

  1. Delete WhatsApp.
  2. Restart iPhone.
  3. Reinstall app.

This fixes it until you want to save a picture from a Wp message.

By allowing access to Photos, problem returns and share sheet appears blank again and the phone becomes laggy.

Until they get rid of the bug, there’s a workaround: 

  1. Deny access to Photos
  2. To save a pic/video, choose SHARE and save it to cloud storage.
  3. Then, from cloud storage save it to Photos. 

Some weird bug!

Apr 4, 2020 7:58 PM in response to dyera

Same thing here with my iPhone 11 Pro.

Really frustrating being on CV19 lockdown and unable to share photos, documents, everything!

It happens with every app: photos, safari, dropbox, google, etc. Problem began after iOS 13.4 update. Tried everything: on/off, hard reset, factory reset. Nothing does it.

Called Apple Support last Friday. They’ve opened a case to sort it out.

Anxiously waiting...

Share sheet option blank

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.