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iPad won’t wake up

How do I fix it?

iPad Pro, iOS 13

Posted on Apr 2, 2020 5:25 AM

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Community+ 2024

Level 10

288,440 points

Posted on Apr 2, 2020 5:28 AM

First, ensure that the battery is charged or is charging.

If iPad isn’t responding, whilst connected to your charger, do one of the following:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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