Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad won’t wake up

I have a black screen on a fully charged iPad. Any thoughts on how to wake it up?

iPad Air 3 Wi-Fi

Posted on Mar 26, 2021 7:23 AM

Reply
Question marked as Best reply

Posted on Mar 26, 2021 7:32 AM

As the iPad has no external indication of its battery state, without benefit of the on-screen charge status, how can you be certain that it is fully charged?


Connect your iPad to to its Power Adapter and allow it to charge. Whilst the iPad remains connected to the Power Adapter:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

1 reply
Question marked as Best reply

Mar 26, 2021 7:32 AM in response to pamhfromroseville

As the iPad has no external indication of its battery state, without benefit of the on-screen charge status, how can you be certain that it is fully charged?


Connect your iPad to to its Power Adapter and allow it to charge. Whilst the iPad remains connected to the Power Adapter:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

iPad won’t wake up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.