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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
phone 13 pro max won't wake up from black screen
iPhone 13 Pro Max, iOS 16
If you have tried all the steps in the link above your post and they did not resolve the problem, then scroll to the bottom where it shows how to contact Apple Support directly.
If you have tried all the steps in the link above your post and they did not resolve the problem, then scroll to the bottom where it shows how to contact Apple Support directly.
There are two possible results when you run the Forced Restart detailed in the Apple Support document just above your name.
1) The phone will start working again
2) The phone has a hardware problem and will need to be serviced by Apple or an authorized Apple repair shop
phone will not wake up from a black screen
