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Level 1

4 points

Battery & Performance

Hello,

My Iphone 7 is restarting unexpectedly.

It is not charging.

Regards,

Posted on Apr 2, 2020 8:12 AM

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Level 10

103,726 points

Posted on Apr 2, 2020 9:52 AM

Hello,

Check the charging port for lint or other debris and see this:

If your iPhone, iPad, or iPod touch won‘t charge

Also see:

If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

Good luck.

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Level 10

103,726 points

Apr 2, 2020 9:52 AM in response to hiba131

Hello,

Check the charging port for lint or other debris and see this:

If your iPhone, iPad, or iPod touch won‘t charge

Also see:

If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

Good luck.

Reply

Battery & Performance

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