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Scam email

Hi I’ve had a email today saying someone has been a purchased a game and would I open up the download I have not done this incase it’s a scam I’ve not purchased no game can anyone help me on this

iPad, iOS 13

Posted on Apr 2, 2020 8:53 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 2, 2020 8:58 AM

It is a scam. It's great you provided no information


FYI:


Increase/learn about security

 

See If you think your Apple ID has been compromised https://support.apple.com/en-us/HT204145

 

Increase the Security of your Apple ID https://support.apple.com/en-us/HT201303

 

iCloud security overview  https://support.apple.com/en-us/HT202303

 

Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac

 

Information on Phishing, etc.

 

 See If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382

 

See Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679

 

See How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226

 

For scam related information from Apple including reporting scams to Apple see Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759

2 replies
Question marked as Top-ranking reply

Apr 2, 2020 8:58 AM in response to donaldfromlowestoft

It is a scam. It's great you provided no information


FYI:


Increase/learn about security

 

See If you think your Apple ID has been compromised https://support.apple.com/en-us/HT204145

 

Increase the Security of your Apple ID https://support.apple.com/en-us/HT201303

 

iCloud security overview  https://support.apple.com/en-us/HT202303

 

Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac

 

Information on Phishing, etc.

 

 See If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382

 

See Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679

 

See How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226

 

For scam related information from Apple including reporting scams to Apple see Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759

Apr 2, 2020 9:05 AM in response to donaldfromlowestoft

donaldfromlowestoft Said:

"Scam email: Hi I’ve had a email today saying someone has been a purchased a game and would I open up the download I have not done this incase it’s a scam I’ve not purchased no game can anyone help me on this"

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Modify All Credentials:

Did you click anything? If so, with Apple ID Security being of high-concern, consider:


  • Modifying: your login credentials (Using Both a New eMail and a New Password)


  • Associating: a different method of payment to your account



Scam email

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