imessage and facetime not logging in

how do I fix this?

iPad Air 2 Wi-Fi

Posted on Apr 2, 2020 9:02 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 2, 2020 10:44 AM

What happens when you try? Error message(s)? More information would help.


Messages Troubleshooting.   


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      


2 replies
Question marked as Top-ranking reply

Apr 2, 2020 10:44 AM in response to katiecake42

What happens when you try? Error message(s)? More information would help.


Messages Troubleshooting.   


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      


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imessage and facetime not logging in

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