iPad not supported

I am setting up my mom's new iPad (7th generation) and I cannot get her iPhone to pair with the iPad. It tells me that the "pairing unsuccessful iPad not supported". My mom's phone is, I believe an iPhone 5 SE. I'm not sure. When I look it up, it only says "SE". Is the phone too old to pair with the iPad or am I missing something to set this up. One of the reasons we got the iPad was so she can FaceTime and use it for texting.

iPad, iOS 13

Posted on Apr 2, 2020 12:03 PM

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iPad not supported

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