You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Trade it

Is it possible to cancel a trade in ... after purchasing a new iPhone

Posted on Apr 2, 2020 1:59 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 2, 2020 2:02 PM

Yes. See the following from https://www.apple.com/shop/trade-in

If you haven’t yet shipped your device, you can cancel your trade-in by simply keeping your device.


If you’ve already shipped your device, the trade-in can’t be canceled. If you receive a revised trade-in value after the inspection of your device, you can then choose to reject it.


1 reply
Question marked as Top-ranking reply

Apr 2, 2020 2:02 PM in response to maitri.patex

Yes. See the following from https://www.apple.com/shop/trade-in

If you haven’t yet shipped your device, you can cancel your trade-in by simply keeping your device.


If you’ve already shipped your device, the trade-in can’t be canceled. If you receive a revised trade-in value after the inspection of your device, you can then choose to reject it.


Trade it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.