I received an e-mail just now that said my account will be closed if I do not send you all my personal information

I received an e-mail just now that said my account will be closed if I do not send you all my personal information. Like Name Address BD. SS# etc. did you send this to me. I did not give them any information.



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Posted on Apr 2, 2020 8:29 PM

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Posted on Apr 2, 2020 8:38 PM

No, that email is "definitely not" from Apple Inc.


Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support describes how to identify/report such attempts to steal your Apple ID credentials.


Since you did not enter any personal information requested, after reporting you can delete the email.

2 replies

Apr 2, 2020 8:39 PM in response to JGWildRose

That seems to be a scam/phishing email. Apple won't send you an email/text telling you your account is disabled/restricted  or will be disabled/restricted. You will find out the next time you try to log in somewhere.


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

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I received an e-mail just now that said my account will be closed if I do not send you all my personal information

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