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Apple ID/ App Store

This problem is there already for a long time.


My App Store doesn’t download and update any app. I tried to do everything what is recommended: restarted iPhone, logged out and in, etc.

then I tried to revise my Payment Methods and I CANT even open this section of Settings! “Something went wrong. Please try again later”, that’s all.

and nothing changes

iPhone 6s, iOS 13

Posted on Apr 2, 2020 10:24 PM

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Question marked as Best reply

Posted on Apr 3, 2020 8:46 AM

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Store - Contact Us - Official Apple Support.       


iTunes Support – world wide        

1 reply
Question marked as Best reply

Apr 3, 2020 8:46 AM in response to katarina262

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Store - Contact Us - Official Apple Support.       


iTunes Support – world wide        

Apple ID/ App Store

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