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my airdrop is not working

I want to ask Why my airdrop not working ?

Posted on Apr 3, 2020 12:21 AM

Best reply

SravanKrA

Community+ 2024

Level 10

410,794 points

Posted on Apr 3, 2020 1:35 AM

You may get better and prompt responses if you may kindly provide the iPhone Model that you have and the iOS version if it is known to you.

With the limited information that you have provided, I had to guess the problems faced by you. Some of it can be understood by reading below

Before you begin

Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you’re in their Contacts, they need to have your email address or mobile number in your contact card for AirDrop to work.
If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file.

You can put your AirDrop receiving setting to Contacts Only or Receiving Off at any time to control who can see your device and send you content in AirDrop.

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my airdrop is not working

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