You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My AirDrop is not working

My airdrop is not working



[Re-Titled by Moderator]

Posted on May 16, 2020 4:54 PM

Reply
Question marked as Top-ranking reply

Posted on May 17, 2020 1:33 AM

If you are using the correct instructions on your device AND on the correspondent's one:--> How to use AirDrop on your iPhone, iPad, or iPod touch - Apple Support , could you please tell us:

What iphone are you using, and which iOS version is running on it?

What happens when you try?

Regards

Giulio

2 replies

May 17, 2020 1:35 AM in response to ashik61

Restart the device, first. That's it.


If you have Contacts Only turned On then please add Apple ID of the sending device to your list of contacts on the receiving device. See the pic at the bottom of the post for more clarity


Before you begin

  • Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
  • Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
  • Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you’re in their Contacts, they need to have your email address or mobile number in your contact card for AirDrop to work.
  • If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file.

You can put your AirDrop receiving setting to Contacts Only or Receiving Off at any time to control who can see your device and send you content in AirDrop.


My AirDrop is not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.