Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

oswald17 Author

Level 1

8 points

Gmail inbox empty on ios mail app / ipad

I use the standard mail app on my ipad and configured an gmail account in it.

from time to time the gmail “inbox” appears as empty, whereas there a few hundreds emails in it.

A search in the top menu for all messages in all inboxes with e.g the letter “a” gives me all inbox messages with an “a” in it also those from the gmail inbox . The inbox under the gmail remains empty.

One way to temporary fix it is to go to settings , deselect mail for the gmail account and reselect the mail for the gmail account. The email inbox for gmail is correct again. Until the problem reappears...

any clues?

Ps: software version is ipados 13.3.1 ( the latest available for me)

iPad Air, iOS 13

Posted on Apr 3, 2020 1:42 AM

Best reply

QuickPost

Level 10

103,305 points

Posted on Apr 3, 2020 12:00 PM

Hello,

Try updating to iPadOS 13.4 to see if it resolves your problem.

Settings > General > Software Update

View in context

Gmail inbox empty on ios mail app / ipad

Similar questions