hello all, I also have issues with adobe reader. I am using high Sierra .I was asked to sign in and I did . I was also given a free version AND I purchased subscription before expiry. The problem is that adobe reader continuously refused to acknowledge my purchase and now I do not have access to the documents I worked on which have confidential information. somebody pls help
MacBook, macOS 10.13
I've followed your link of the adobe acrobat reader DC download site. Thank you indeed.
Adobe Acrobat Pro DC is offered as a free trial from the Adobe Acrobat Reader DC download site. Did you subscribe to Acrobat Pro DC, or did you subscribe to the optional PDF conversion services available to Acrobat Reader DC?
Any Adobe subscription, or product related issues must be resolved through them.
the issue is this, i purchased it using my credit card, the purchase went on successfully ,however on multiple attempts at signing in, on the app the words," sorry your purchase hasn't been detected yet" ,appeared. on top of all, I have lost all the work I didi on the pdfs, which were due to be delivered by yesterday.
sorry for my late reply. I purchased on the 27th march Adobe Acrobat Pro Dc and on an annual subscription, payable monthly.
Can you clarify what you are running? Adobe Acrobat Reader DC is free. Adobe Acrobat Pro is the subscription editor.
adobe acrobat
