iPhone XR bottom screen buttons not working

I would like to know if there is setting for screen. On the space button my finger doesn’t touch space button but it still presses it.

iPhone XR, iOS 13

Posted on Apr 3, 2020 3:44 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2020 8:13 AM

Hi Mrmartinez83,


Thank you for contacting Apple Support Communities. Based on what you stated, it seems like the screen is recognizing touch that you are not pressing. It may be that the screen is too sensitive. I would recommend you use this article to help troubleshoot the issue.


"If your screen is too sensitive or responds intermittently to touch

  1. Restart your device.
  2. Make sure your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.

If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, contact Apple Support for your iPhone or iPad."


If the screen isn’t working on your iPhone or iPad


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Cheers.

1 reply
Question marked as Top-ranking reply

Apr 6, 2020 8:13 AM in response to Mrmartinez83

Hi Mrmartinez83,


Thank you for contacting Apple Support Communities. Based on what you stated, it seems like the screen is recognizing touch that you are not pressing. It may be that the screen is too sensitive. I would recommend you use this article to help troubleshoot the issue.


"If your screen is too sensitive or responds intermittently to touch

  1. Restart your device.
  2. Make sure your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.

If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, contact Apple Support for your iPhone or iPad."


If the screen isn’t working on your iPhone or iPad


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Cheers.

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iPhone XR bottom screen buttons not working

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