You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
May be someone can help me with this issue.
Hardware: Macbook Air, late 2010
macOS: High Sierra, 10.13.6
Within the last couple of month the mail program quits unexpectdly when
After quitting a problem report is displayed.
I added the first portion (what fits into the text window) of the problem report.
Best regards
Hello,
Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?
Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.
If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.
Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.
Assuming all your Mail is IMAP & not POP, highlight Inbox, from Mail's Mailbox menu choose Rebuild.
Hello,
Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?
Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.
If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.
Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.
Assuming all your Mail is IMAP & not POP, highlight Inbox, from Mail's Mailbox menu choose Rebuild.
Great, thanks,
We need to see if this improves after deleting this file & restarting,,,
Virtual Memory Information:
Physical RAM: 4 GB
Free RAM: 15 MB
Clean up:
~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist
~ tilde indicates hidden Home Library.
Apple hid the Users' Library folders...
Method 1:
EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.
http://www.etresoft.com/etrecheck
Pastebin is a good place to paste the whole report...
Or use the paperclip at the bottom of a Reply to attach the full report here. :)
Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck.
Hmmmm, free RAM a tat better but not good enough yet, we need to find that runaway process, open Activity Monitor in Utilities & see if we can find it, if not Safe Boot & run another report & see what...
Major Issues:
Anything that appears on this list needs immediate attention.
Runaway process - A process is using a large percentage of your CPU.
Says.
I appreciate your help.
I used the paperclip, hoping that it does not cause to much work.
Best
Yep, I deleted the file.
The CPU time, so far, might give some information.
See the attached sreen shot.
I added the memory used.
Any luck?
Thank you for following up on this issue.
Executing all steps it looked like mail would be stable now but than it quit unexpectedly again.
Do you have any additional idea.
Best
my chess application on the MacBook Air keeps on going on problem report once I've launched the application Is there any solution
Watch this thread to see if it's the same problem or cure, or open a new topic to get personal attention without crosstalk. :)
Yes, that is really low.
I will observe the process load in the CPU.
In the mean time, I deleted the 32Bit application Eyeballs.
You might know it.
Hey! Maybe, you can download one of the other mail softwares on the App Store, for example, Spark!
Thank you for the idea, but that is not an option.
I rely on macOS mail and obviously something is wrong in the system and needs to fixed.
Mail quit unexpectedly - Problem Report
