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FaceTime and iMessage won’t sign in

Hi!


Every time I try to login to FaceTime or iMessage, it says cannot connect to server. I already checked my internet and replaced my DNS to see if that was it but still nothing. I also tried restarting the device. It stopped working on March 31st, when there was an iCloud outage for a short time according to apple’s server status. However, it says it was fixed and I still cannot connect. All other things work, just not FaceTime or iMessage. The device is a 4th gen, wifi only, A1458.


Thanks!

iPad (4th gen) Wi-Fi

Posted on Apr 3, 2020 9:29 AM

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Question marked as Best reply

Posted on Apr 3, 2020 11:40 AM

Hello,


Please refer to the following Apple Support document.


If you get an error when trying to activate iMessage or FaceTime - Apple Support

1 reply

FaceTime and iMessage won’t sign in

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