Hi,
My Iphone XR that I bought 4 months ago fell from my nightstand. There is not even a single scratch on the phone. But, my rear camera has these black lines. I cannot see any visible marks or scars on the lens as well. I do not have applecare but I still have the manufacture's warranty.
Can someone help me with this?
iPhone XR, iOS 13
Hello avash179,
Thanks for reaching out to the Apple Support Communities! I understand that your iPhone suffered a fall and is now producing some dark lines when you take a photos with the back camera.
Check out the troubleshooting steps in this article: If the camera or flash on your iPhone, iPad, or iPod touch isn't working.
If you find that the issue persists after completing the 5 troubleshooting provided, Contact Apple Support for more assistance.
All the best.
Hello avash179,
Thanks for reaching out to the Apple Support Communities! I understand that your iPhone suffered a fall and is now producing some dark lines when you take a photos with the back camera.
Check out the troubleshooting steps in this article: If the camera or flash on your iPhone, iPad, or iPod touch isn't working.
If you find that the issue persists after completing the 5 troubleshooting provided, Contact Apple Support for more assistance.
All the best.
Iphone XR Rear Camera has black lines - HELP
