Iphone XR Rear Camera has black lines - HELP

Hi,

My Iphone XR that I bought 4 months ago fell from my nightstand. There is not even a single scratch on the phone. But, my rear camera has these black lines. I cannot see any visible marks or scars on the lens as well. I do not have applecare but I still have the manufacture's warranty.

Can someone help me with this?

iPhone XR, iOS 13

Posted on Apr 3, 2020 9:21 AM

Reply
1 reply

Apr 6, 2020 11:34 AM in response to avash179

Hello avash179, 


Thanks for reaching out to the Apple Support Communities! I understand that your iPhone suffered a fall and is now producing some dark lines when you take a photos with the back camera. 


Check out the troubleshooting steps in this article: If the camera or flash on your iPhone, iPad, or iPod touch isn't working


If you find that the issue persists after completing the 5 troubleshooting provided, Contact Apple Support for more assistance.


All the best.

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Iphone XR Rear Camera has black lines - HELP

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