Sharing Options Not Showing
When touch share button, sharing options not showing in both photos & documents. This started after iOs update to 13.4
iPhone XS Max, iOS 13
When touch share button, sharing options not showing in both photos & documents. This started after iOs update to 13.4
iPhone XS Max, iOS 13
Hey chamin195,
I see that you're having trouble sharing photos and documents because it appears as a blank area. I'll be happy to help out.
Have you tried restarting yet? If not, try that now: Restart your iPhone, iPad, or iPod touch. If you're still having trouble, try reinstalling the iOS. Before you proceed, please back up your data using the steps below. Reinstalling the iOS only overwrites the iOS on the device, and does not affect personal data, but it’s always recommended to have a backup first: How to back up your iPhone, iPad, and iPod touch.
Once you've verified that your backup is current, follow the steps below to reinstall iOS on your iPhone. Keep in mind that this article was written for a different issue, but these steps will still be helpful. Also be aware, you'll want to click the "Update" button and not the "Restore" button when prompted as the "Restore" button will restore the device to factory settings: If your iPhone, iPad, or iPod touch won't turn on or is frozen.
Cheers.
Hey chamin195,
I see that you're having trouble sharing photos and documents because it appears as a blank area. I'll be happy to help out.
Have you tried restarting yet? If not, try that now: Restart your iPhone, iPad, or iPod touch. If you're still having trouble, try reinstalling the iOS. Before you proceed, please back up your data using the steps below. Reinstalling the iOS only overwrites the iOS on the device, and does not affect personal data, but it’s always recommended to have a backup first: How to back up your iPhone, iPad, and iPod touch.
Once you've verified that your backup is current, follow the steps below to reinstall iOS on your iPhone. Keep in mind that this article was written for a different issue, but these steps will still be helpful. Also be aware, you'll want to click the "Update" button and not the "Restore" button when prompted as the "Restore" button will restore the device to factory settings: If your iPhone, iPad, or iPod touch won't turn on or is frozen.
Cheers.
Hey chamin195,
Thanks for reaching back out. Follow through these steps and see if you're able to successfully reinstall the iOS: If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support. While you're not receiving an error as the title indicates, the steps could still help resolve the problem.
Have a great day.
Hey chamin195,
Thanks for reaching back out. When you mentioned that you did a complete restore, are you referring to restoring the iPhone and setting it up as new as explained in these steps? Restore your iPhone, iPad, or iPod to factory settings. Be aware that this does completely erase the device, so ensure you've created a backup: How to back up your iPhone, iPad, and iPod touch.
If those were the steps you took and the issue returned, Contact Apple Support directly for a further look into this.
Take care.
Hi Joseph
Thanks for the assistance. Restarting didn’t work. So I tried with re-installing iOS. In there below screen appears for hours no more further actions. (I’ve reconnected iPhone with recovery mode in every 15min)
Hi Chris,
Thanks for the reply. My issue was solved in restore method. (yes I did the backup first). Then again I've updated to the iOs 13.4.1 and same issue came up. So I had to restore again. So my worry is, do I have to do this each time when I update my iOs.
Hey chamin195,
Thanks for letting us know that you restored the iPhone using the steps above, but the issue eventually returns. Please Contact Apple Support for further investigation into this.
Cheers!
I am having the same issue while running 13.4.1.
I go to my Photos, click a photo, click the Share Icon, and the share menu options are blank. Also, in Safari, when visiting a website, I click the Share Icon to try and save a site to my Home Screen but the share menu is still blank.
Does anyone have a resolution?
Not for me though
This suggestion does not work for me.
Update option didn't work for me. So I did complete restore and it worked. However, 2 days ago, I updated to iOs 13.4.1 and again same issue came up. So again I had to complete restore the iPhone.
Im having the same problem too
I did complete restore my iPhone. It worked for me.
Sharing Options Not Showing