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Facetime

My facetime keeps saying activation error whenever i try activating it. I tried everything online i updated the software, restarted network setting, restarted iphone, signed out and in off apple id, and verified my number.

iPhone XR, iOS 13

Posted on Apr 3, 2020 9:52 AM

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Question marked as Best reply

Posted on Apr 3, 2020 9:53 AM

You need to activate iMessage first.


If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this (for iMessage activation only) SMS.


Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you to know whether you have SMS plan enabled at least for One SMS


Turn off and restart iMessage and FaceTime (The order / sequence is very important)

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on. (Watch the GIF below)



  • Still not activated after a day?
  1. It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
  2. Make sure that your device has the latest version of iOS.
  3. If you're using an iPhone, contact your carrier to make sure that you can receive SMS messages.
  4. Contact Apple Support.







If you do not want to use Phone Number for iMessages then you can send it over WiFi without SIM through your Apple ID.


If you get an error when trying to activate iMessage or FaceTime ...

1 reply
Question marked as Best reply

Apr 3, 2020 9:53 AM in response to menna16

You need to activate iMessage first.


If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this (for iMessage activation only) SMS.


Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you to know whether you have SMS plan enabled at least for One SMS


Turn off and restart iMessage and FaceTime (The order / sequence is very important)

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on. (Watch the GIF below)



  • Still not activated after a day?
  1. It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
  2. Make sure that your device has the latest version of iOS.
  3. If you're using an iPhone, contact your carrier to make sure that you can receive SMS messages.
  4. Contact Apple Support.







If you do not want to use Phone Number for iMessages then you can send it over WiFi without SIM through your Apple ID.


If you get an error when trying to activate iMessage or FaceTime ...

Facetime

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