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Macbook Pro's password forgotten and apple ID is not recognized

Hi everybody

I forgot my Macbook Pro's password and tried to reset it with my apple ID but it does not recognize the apple ID.

is there any solution?

it has been a long time I was not using it.

thank you

MacBook Pro 13", macOS 10.14

Posted on Apr 3, 2020 10:13 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 4, 2020 1:08 AM

     Reset Password


     Reset Administrator / User Login Password from macOS Recovery  and create a new Keychain.

     macOS Sierra 10.12, macOS High Sierra 10.13 and later


Shut Down the computer.

Start the computer, then press and hold down command and R keys to start into recovery partition.

When you see the Apple logo and the progress bar, release the keys.

You have to press hard the Trackpad to register the click.

Select the “Language”, if not already.

Click the arrow button at the bottom.


Wait until  OS X Utilities window shows up.

Move the mouse pointer to the menubar at the very top of the screen, click "Utilities” and then select "Terminal"

from the dropdown.

       


Terminal window will appear.


Type in   resetpassword   and press enter on the keyboard.


Reset Password window will open showing all user names.

Quit Terminal.


Select the user.

Click the “Next” button at the bottom.

Enter a new password, enter it again to verify, enter a hint and write down the password entered.

Click the “Next” button at the bottom.

Password reset confirmation message will appear.

Click the “Restart” button at the bottom.


Log in with the new password.


When Keychain dialog box appears, choose  “Create New Keychain”.

Section: Create New Keychain https://support.apple.com/en-us/HT202860

2 replies
Question marked as Top-ranking reply

Apr 4, 2020 1:08 AM in response to PedramB

     Reset Password


     Reset Administrator / User Login Password from macOS Recovery  and create a new Keychain.

     macOS Sierra 10.12, macOS High Sierra 10.13 and later


Shut Down the computer.

Start the computer, then press and hold down command and R keys to start into recovery partition.

When you see the Apple logo and the progress bar, release the keys.

You have to press hard the Trackpad to register the click.

Select the “Language”, if not already.

Click the arrow button at the bottom.


Wait until  OS X Utilities window shows up.

Move the mouse pointer to the menubar at the very top of the screen, click "Utilities” and then select "Terminal"

from the dropdown.

       


Terminal window will appear.


Type in   resetpassword   and press enter on the keyboard.


Reset Password window will open showing all user names.

Quit Terminal.


Select the user.

Click the “Next” button at the bottom.

Enter a new password, enter it again to verify, enter a hint and write down the password entered.

Click the “Next” button at the bottom.

Password reset confirmation message will appear.

Click the “Restart” button at the bottom.


Log in with the new password.


When Keychain dialog box appears, choose  “Create New Keychain”.

Section: Create New Keychain https://support.apple.com/en-us/HT202860

Macbook Pro's password forgotten and apple ID is not recognized

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