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User profile for user: mikaela1123
mikaela1123 Author
User level: Level 1
4 points

Iphone 11 pro max

hello,

My Iphone 11 pro max has been stuck on the apple logo screen since last night. I have tried to restart it by quick press and releasing the down then up volume buttons then holding down the power button until the apple logo pops back up but it still isn't working!

iPhone 11 Pro Max, iOS 13

Posted on Apr 4, 2020 8:24 AM

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User profile for user: deggie
deggie
User level: Level 10
167,237 points

Posted on Apr 4, 2020 8:30 AM

You are doing it backwards. Press the volume up button then release, press the volume down button then release then hold the side button.

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Iphone 11 pro max

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