You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 11 pro max

hello,

My Iphone 11 pro max has been stuck on the apple logo screen since last night. I have tried to restart it by quick press and releasing the down then up volume buttons then holding down the power button until the apple logo pops back up but it still isn't working!

iPhone 11 Pro Max, iOS 13

Posted on Apr 4, 2020 8:24 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 4, 2020 8:30 AM

You are doing it backwards. Press the volume up button then release, press the volume down button then release then hold the side button.

1 reply

Iphone 11 pro max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.