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Second monitor will not start

I have the latest Mac 27’ fully updated. I wasn’t to use a 2nd monitor but despite making all the right connections via HDMI it refuses to start. Apple telephone support have not been able to solve the issue. If anyone has this experience or a suggestion - replies most welcome.

Posted on Apr 4, 2020 2:33 PM

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Posted on Apr 4, 2020 2:57 PM

Are you using the Apple recommended USB-C to HDMI adapter?

the > USB-C Digital AV Multiport Adapter - Apple

3 replies

Apr 4, 2020 10:28 PM in response to den.thed

Hi there - thanks for your reply. I am using the Alogic adaptor : https://www.alogic.co/product-solutions/browse-by-category/usb-c-products/usb-c-video-adapter/alogic-ultra-15cm-usb-c-male-to-hdmi-female-adapter-4k-60hz.html


The interesting thing is it is a startup thing - I mean that on the very rare occasion that I DO get the monitor to work it restarts with the Mac even after sleep. But 19 times out of 20 it will not start from being totally shut down.

Second monitor will not start

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