See above. Help
iPhone 11 Pro, iOS 13
If you forgot your pass code, you will need to erase your device
Follow the steps in this article:
If you have a backup you can restore it from that
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Hope this helps!
If you forgot your pass code, you will need to erase your device
Follow the steps in this article:
If you have a backup you can restore it from that
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Hope this helps!
Thank you. The issue with all of this is that it didn’t back up my new phone. I go to iTunes and it does not show my new Apple 11 in the menu it will not find it no matter what I try and I have no way of adding it or don’t know a way to add it to my iCloud my old phone is with a different carrier and yet it’s a perfectly good iPhone 8 but I no longer have sprint as a carrier. I am very disheartened with Apple for the first time in 10 years as I’ve never had such issues of being locked out of face ID and it going to a passcode that was never set up. I understand security however this seems to be a bug that is costing may be an isolated from all of my contacts and I’m totally isolated other than Facebook and not all my friends or family or on Facebook
My I phone 11Pro plus passcode is locked, my Face ID isn’t working. This started when trying to sync I cloud for back up. ... Now I can’t get into my phone it’s locked and none of the fixtures work so I have no communication with the outside . Help
