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Forgot Apple ID password and phone number

I don’t remember my Apple ID password and the phone number that it’s making me enter isn’t a familiar phone number at all. What do I do?

Apple Watch

Posted on Apr 4, 2020 7:21 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2020 12:38 AM

I see. See Set up your Apple Watch https://support.apple.com/en-us/HT204505 See this link in the document Note this statement in the link. "If you already set up your Apple Watch but want to use it with a different iPhone, you can transfer your Apple Watch and its content to your new iPhone." Following the link you will see How to pair your Apple Watch with a new iPhone https://support.apple.com/en-us/HT205189. Here, you will see:


Here's what you need

  • Your Apple ID and password (so you can turn off Activation Lock)
  • Your old and new iPhone both need to be connected to Wi-Fi
  • Your Apple Watch and iPhone both need to be at least 50 percent charged
  • Your Apple Watch passcode (get help if you forgot your passcode)


Have you satisfied these criteria, particularly the one having to do with activation lock?




10 replies
Question marked as Top-ranking reply

Apr 5, 2020 12:38 AM in response to Vxdcruz

I see. See Set up your Apple Watch https://support.apple.com/en-us/HT204505 See this link in the document Note this statement in the link. "If you already set up your Apple Watch but want to use it with a different iPhone, you can transfer your Apple Watch and its content to your new iPhone." Following the link you will see How to pair your Apple Watch with a new iPhone https://support.apple.com/en-us/HT205189. Here, you will see:


Here's what you need

  • Your Apple ID and password (so you can turn off Activation Lock)
  • Your old and new iPhone both need to be connected to Wi-Fi
  • Your Apple Watch and iPhone both need to be at least 50 percent charged
  • Your Apple Watch passcode (get help if you forgot your passcode)


Have you satisfied these criteria, particularly the one having to do with activation lock?




Apr 4, 2020 7:40 PM in response to Vxdcruz

See if you can get an email option. Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            


If necessary, contact Apple ID Support.


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. 


https://twitter.com/AppleSupport


Or fill out and submit  iTunes Store - Contact Us - Official Apple Support  The form is for iTunes, but will get passed to the ID Support section. 


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

Apr 5, 2020 12:46 AM in response to Vxdcruz

You will need the password that goes with the Apple ID you don't remember. See:


If you forgot your Apple ID password https://support.apple.com/en-us/HT201487

 

You also can use Having trouble signing in/iForgot

 https://iforgot.apple.com/password/verify/appleid to identify either or both

 

Go here if you need additional support Apple telephone support https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

  

For worldwide Apple ID support go here https://support.apple.com/en-us/HT204169

Apr 5, 2020 8:50 AM in response to Vxdcruz

If necessary, contact Apple ID Support.


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. 


https://twitter.com/AppleSupport


Or fill out and submit  iTunes Store - Contact Us - Official Apple Support  The form is for iTunes, but will get passed to the ID Support section. 


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

Forgot Apple ID password and phone number

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