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Replacing headphones

With the quarantine in place and not being able to go to a local Apple store, how can we replace headphones. My headphones for the IPhone 8S Plus don’t work, I can’t hear sound. Can we get a replacement through mail? I have AppleCare.

iPhone 8 Plus, iOS 13

Posted on Apr 4, 2020 9:32 PM

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Question marked as Top-ranking reply

Posted on Apr 5, 2020 1:56 AM

you can ask their support about what rules apply these days https://getsupport.apple.com/

1 reply

Replacing headphones

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