Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

GLADYSSTUART Author

Level 1

5 points

MALWARE

What is the safest way to remove Malware. I have a message on the screen saying DiskUtil will damage your computer, move to the bin. If \i click move to the bin nothing happens

MacBook Pro 13", macOS 10.15

Posted on Apr 5, 2020 12:00 AM

Top-ranking reply

dominic23

Level 10

83,952 points

Posted on Apr 5, 2020 3:56 AM

1. Remove Adware

Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

For instructions: Install Malwarebytes for Mac v4 Uninstall Malwarebytes for Mac

Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.

Restart the computer and relaunch Safari holding the shift key down.

Repeat the scan couple of times.

2. Additional steps to take if necessary (1)

1. Remove unknown extensions: Safari > Preferences > Extensions

https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

2. Reset search engine: https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

3. Reset Homepage. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac

4. Restart your Mac. Relaunch Safari holding the Shift key down.

View in context

MALWARE

Similar questions