facebook update error

I can not update my facebook app, error- facebook can not update because it was refunded or purchased with a different apple ID


I have only one apple ID on all my devicess, its a free app, so I dont know whats the problem.

I deleted reinstaled ........... no change the same error pops up


Posted on Apr 5, 2020 4:01 AM

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1 reply

Apr 7, 2020 5:08 PM in response to angelika129

Hi angelika129,


Thanks for using Apple Support Communities. It sounds like you’re unable to update Facebook due to an error. I’m happy to help.


To start, I suggest making sure you’re running the latest iOS version:


Update your iPhone, iPad, or iPod touch - Apple Support


If that doesn’t help, try deleting the app and signing out of the iTunes & App Store and then back in. You can do so by tapping Settings > iTunes & App Store > [Apple ID] > Sign Out.


Once you’ve signed back in, try to reinstall the app again.


Let me know if that helps.


Take care.

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facebook update error

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