Notification for Update that isn't available

Question

WDP210 Author

Level 1

9 points

Notification for Update that isn't available

Hi, my iMac is running on 10.15.4; I've got an update notification that won't clear even though nothing's available..?

Posted on Apr 5, 2020 5:14 AM

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Answer 1

den.thed

Level 10

82,048 points

Apr 5, 2020 7:28 AM in response to WDP210

Hmm... I has the same problem a while back, but can't remember exactly how I got it to clear.

You tried restarting the iMac after deleting the softwareupdate.plist... that dialabrain suggested?

If that does not help, then try starting up in Safe Mode followed by a Normal restart.

see > How to use safe mode on your Mac - Apple Support

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Answer 2

Allan Jones

Level 9

72,008 points

Apr 5, 2020 6:13 AM in response to WDP210

Or look in System Preferences > Software Update:

Starting with OS 10.14 Mojave, Apple moved some system file updates, like Safari and Security Updates, from the Mac App Store to the S.U preference pane.

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Answer 3

dialabrain

Level 10

124,649 points

Apr 5, 2020 6:55 AM in response to WDP210

WDP210 wrote:

Thanks for your reply - sorry, I can't find that. No idea where Library is... I'm a total novice at this stuff.

No problem. While in the Finder, press "command shift G" and paste the line I posted into the window that opens. click Return and it will highlight the file. Move it to the Trash then empty the Trash.

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Answer 4

WDP210 Author

Level 1

9 points

Apr 5, 2020 7:16 AM in response to dialabrain

Had to do the restart, all fine now - thanks!

For info - this also cleared another problem; I couldn't shut down normally, it always hung up after the dock closed. I had to force it off on the power button.

Thanks for your help.

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