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Blue box with question mark instead of image in Safari

On some pages that I visit I see a blue box with a question mark instead of the actual image. This is only the case on Safari, images work fine on Chrome. I've done the following but nothing seems to fix the problem:

  1. Cleared all history
  2. Deleted all extensions
  3. Cleared cache
  4. Deleted the cache.db file


I'm running OSX 10.15.4 on a Macbook Air and Safari is on version 13.1.


Help is much appreciated!

MacBook Air 13", macOS 10.15

Posted on Apr 5, 2020 7:44 AM

Reply
1 reply

Apr 5, 2020 11:38 AM in response to ae2000

Safari can’t open a website.    


 Safari – slow page loads.       


 Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues.   


Safari doesn't load a page or webpage items are missing.    


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account    


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com



Blue box with question mark instead of image in Safari

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