MacBook Pro 2019 Keyboard

WallyFlint wrote:

I've owned 3 MacBook Pros in a row. Always loved them and never had any problems. Then I get a 2019 MacBook Pro and find that they changed the keyboard. Compared to the older keyboards, the keys of the 2019 only depress by a small distance, and I think the keyboard is smaller too. But anyway, I can't type a single sentence on the new keyboard without making a couple of mistakes. My machine is practically unusable due to this issue. Has anyone else had this experience? If so, what did you do about it?

What exact Mac is this, there was more than one release in 2019" ?

The late 2019 16" MBP introduced the new improved scissor design and now the macbook Air most recently—this replaces 3 generations of the troubled butterfly keyboard (2016-2019.)

https://support.apple.com/keyboard-service-program-for-mac-notebooks

I found the 16"MBP keyboard to be very fast, efficient and comfortable to use.

https://www.apple.com/macbook-pro-16/#keyboard

You only have a limited 14 days to return for a full refund or exchange for a Mac that suits you better.

Apple Feedback http://www.apple.com/feedback

WallyFlint wrote:

Here's what it says in "about this Mac":

MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)

2.4 GHz Quad-Core Intel Core i5

Yes that is an early 2019 and the 3rd generation of the butterfly keyboard:

That keyboard was covered in the 2018 service program before the machines were even release in 2019. Not known to be trouble free— but supposedly an improvement.

https://support.apple.com/keyboard-service-program-for-mac-notebooks

Apple has not refreshed the 13" MBP as of yet this year— I seems reasonable to anticipate it follows in the footsteps of the 16"MBP and the MacBook Air which include the scissor design, replacing the butterfly keyboard.