External keyboard

Since the 13.4 update my attachable keyboard/cover doesn’t work. How do I correct this issue? I have a 2015 iPad Pro.

iPad Pro, iOS 13

Posted on Apr 5, 2020 10:31 AM

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Question marked as Top-ranking reply

Posted on Apr 6, 2020 10:44 AM

The problem is resolved by removing the languages downloaded from iPadOS and then reconfiguring my language in the keyboard settings, "Physical Keyboard".


see the link: https://support.logi.com/hc/nl-be/community/posts/360039765114/comments/360011174473


Every previous update from Apple went flawless for this keyboard. Normally it is just a “Click & Play” external keyboard. It is strange the settings where totally gone. I really hope this doesn’t happens again in future updates.


Hopefully this helps other users with similar problems.

8 replies
Question marked as Top-ranking reply

Apr 6, 2020 10:44 AM in response to MichelPM

The problem is resolved by removing the languages downloaded from iPadOS and then reconfiguring my language in the keyboard settings, "Physical Keyboard".


see the link: https://support.logi.com/hc/nl-be/community/posts/360039765114/comments/360011174473


Every previous update from Apple went flawless for this keyboard. Normally it is just a “Click & Play” external keyboard. It is strange the settings where totally gone. I really hope this doesn’t happens again in future updates.


Hopefully this helps other users with similar problems.

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External keyboard

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