External keyboard

I suggest contacting/reaching out to Apple Product support and services.

Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.

https://www.apple.com/contact/

OR

https://support.apple.com/en-us/HT201232

Best of Luck to You!

Have you tried a simple hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons?

Whay keyboard is this? Is this Apple’s smart keyboard cover or some other third party branded keyboard cover?

The problem is resolved by removing the languages downloaded from iPadOS and then reconfiguring my language in the keyboard settings, "Physical Keyboard".

see the link: https://support.logi.com/hc/nl-be/community/posts/360039765114/comments/360011174473

Every previous update from Apple went flawless for this keyboard. Normally it is just a “Click & Play” external keyboard. It is strange the settings where totally gone. I really hope this doesn’t happens again in future updates.

Hopefully this helps other users with similar problems.

I have the same problem with my Logi Creative keyboard with backlight. The keyboard still works but it changed layout from azerty to qwerty. I have an iPad Pro 2017 2nd generation.

You will need to reach out to Logitech, then.

Your keyboard is not an Apple product.

Good Luck!