Screen time information and support
My screentime shows I have been using Facebook today for 6hours plus.
i know that I haven’t been using it,neither do I own the app?
can someone please help me
User profile for user:
jeremy_v
User level:
Community Specialist
Hey there Andyvt,
Thanks for reaching out to Apple Support Communities. I understand you’re seeing Facebook listed under ScreenTime though the app is not installed on your iPhone. I’ll be happy to help.
To verify, did you have the Facebook app installed and just recently removed it? Do you have it installed on any other devices you’re signed into and share ScreenTime on? If not, have you been to the Facebook website through Safari? If so, these could be the reason this is appearing.
If this is not the case, turn off ScreenTime on your iPhone and make sure it’s up to date. Just so you know this will remove the ScreenTime data for your device and it will need to start over. These links have more info:
Update your iPhone, iPad, or iPod touch
Use Screen Time on your iPhone, iPad, or iPod touch
Turn ScreenTime back on after that and test for a while and see if the issue returns.
Regards.