Passcode won’t work

iPhone 11. Passcode was working fine. Was not changed but no longer works. My Face ID works but once I turn off my phone I will be stuck. No one changed the code either. Ideas on how to reset or restore code?

iPhone 11, iOS 13

Posted on Apr 6, 2020 8:04 AM

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1 reply

ckuan

Level 10

120,914 points

Apr 6, 2020 8:11 AM in response to Carolinagirl_31

Restore as new using computer iTunes.

Read here: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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Passcode won’t work

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