cannot remember apple id

My mom's ipad in request activation unlock with her icloud ID. However, she couldn't remember ID or Password. Can you recommend any way to solve this issue?

Posted on Apr 6, 2020 8:05 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2020 8:08 AM

If the iPad is yours, use https://iforgot.apple.com

Or use Contact Support at the top of this page with the original iPad receipt.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

cannot remember apple id

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.