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Leok1853 Author

Level 1

4 points

App downloads

hi staff

My iphone can not download app from App Store. Every time I turn on my iPhone it show Unable to purchase. Would you mind tell me how to fix this issue.

thanks

iPhone 11 Pro Max, iOS 13

Posted on Apr 6, 2020 11:13 AM

Top-ranking reply

Rysz

Level 8

44,421 points

Posted on Apr 6, 2020 11:16 AM

It would help if you provided the exact text of the error message you’re receiving.

In the meantime, you can start here...

For iTunes / App Store billing and purchase related issues, visit this support page: https://support.apple.com/billing

If you can’t download or update apps on your iPhone or other Apple device, read this Apple article:

https://support.apple.com/en-us/HT207165

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App downloads

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