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new email address

I can't change my email address on my ipad to my new address and don't rember old password for ipad


iPad 2, iOS 9

Posted on Apr 6, 2020 1:16 PM

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Question marked as Top-ranking reply

Posted on Apr 6, 2020 3:35 PM

I presume that you are attempting to change the primary email address associated with your AppleID. If so, you need to log-in to your AppleID account from a web browser - and change it there:

https://appleid.apple.com


These are the procedures to follow:

https://support.apple.com/en-gb/HT202667#before

https://support.apple.com/en-us/HT204071

https://support.apple.com/en-gb/HT201355


If your have forgotten your AppleID, this is the process to recover it:

https://support.apple.com/en-us/HT201487


I hope this information is helpful in resolving the problem.

2 replies
Question marked as Top-ranking reply

Apr 6, 2020 3:35 PM in response to setupman1

I presume that you are attempting to change the primary email address associated with your AppleID. If so, you need to log-in to your AppleID account from a web browser - and change it there:

https://appleid.apple.com


These are the procedures to follow:

https://support.apple.com/en-gb/HT202667#before

https://support.apple.com/en-us/HT204071

https://support.apple.com/en-gb/HT201355


If your have forgotten your AppleID, this is the process to recover it:

https://support.apple.com/en-us/HT201487


I hope this information is helpful in resolving the problem.

new email address

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